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LTC Ombudsman Supports Person-Centered Care

Wednesday, November 16, 2011

Long-Term Care Ombudsman to Support Region’s
Person-Centered Care "Culture Change" Efforts

The Area Agency on Aging 8 (AAA8) Long-Term Care Ombudsman Program is gearing up to support the region’s person-centered care “Culture Change” efforts. The Ombudsman program addresses concerns about the quality of long-term care services and negotiates for the solution of problems that arise between providers and consumers of long-term care services. 

Culture change is the common name given to a national movement for the transformation of older adult services based on person-centered values and practices.  

“The Ohio Person-centered Care Coalition, is developing this philosophical approach to nursing home care that honors and respects the voice of elders and those working closest with them,” said AAA8 LTC Ombudsman Program Director Kim Flanigan. “It involves a continuing process of listening, trying new things, seeing how they work, and changing things in an effort to individualize care and de-institutionalize the nursing home environment.”

Person-centered care is not about more forms, more lists, more reporting, or more work. It is about finding a decent and kind way to serve older adults that makes their lives and the lives of their caregivers more meaningful, a common-sense approach to bringing care back into caregiving at the nursing home and enriching the lives of those that live and work there.

In the region, AAA8 will begin working with facilities across the 8-county region including the Arbors at Marietta, Logan Health Care Center, Hickory Creek Nursing Facility, Rocksprings Rehabilitation Center, New Lexington Care and Rehabilitation Center and Overbrook Care Center.

For more information, call 1-800-331-2644 or visit www.areaagency8.org. AAA8 serves Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry and Washington Counties.

Learn More at: http://www.areaagency8.org/services/ombudsman


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A Program of Buckeye Hills-Hocking Valley Regional Development District